You know about security patches and you probably remember Microsoft triggering a massive number of complaints when computers were running slow on “patch Tuesdays.” Luckily, patching is less disturbing for users today as patching is managed remotely. But, what is remote patch management really? And, what aspects does this approach cover? You’ll find the details […]
It’s been a busy year. Hopefully, our continuous improvements have made life a little less busy for you as you manage your networks. Looking back at the release notes, 2016 sure seems like it was a busy year for our development team. Let’s take a look at the many new features from the year we’re […]
While many MSPs understand the need to leave the break-fix model firmly in the past, the channel is still heavily populated by MSPs operating in this way. As we move to a world where everything is being offered as a service, we risk the channel being saturated by MSPs stuck on break-fix and with not […]
Keeping your clients’ computers and servers up-to-date is a big and cumbersome task in an MSP business. It’s one of those time-consuming things that clients expect you to do as part of the monthly retainer. But there is a way to master the art of automated patch management with the least number of interruptions.