It’s been a busy year. Hopefully, our continuous improvements have made life a little less busy for you as you manage your networks. Looking back at the release notes, 2016 sure seems like it was a busy year for our development team. Let’s take a look at the many new features from the year we’re […]
While many MSPs understand the need to leave the break-fix model firmly in the past, the channel is still heavily populated by MSPs operating in this way. As we move to a world where everything is being offered as a service, we risk the channel being saturated by MSPs stuck on break-fix and with not […]
Keeping your clients’ computers and servers up-to-date is a big and cumbersome task in an MSP business. It’s one of those time-consuming things that clients expect you to do as part of the monthly retainer. But there is a way to master the art of automated patch management with the least number of interruptions.