The purpose of using MSP monitoring tools is pretty simple. You want to get a full overview of the IT environment so you can react before something breaks down. However, one size never fits all. That’s why we developed Active Directory integration. This freshly launched integration helps you obtain the ultimate state of control … or at least make your MSP monitoring tools smarter.
When we created the MSP dashboards, we specifically wanted to make MSPs’ lives more simple by providing monitoring tools that give a complete overview of multiple clients’ IT environments. For 9 out of 10 MSPs, that gives a great overview.
Get an overview of the machine park in one place
Usually, fine-grained monitoring is needed to keep a corporate IT policy on track. Although laptops may only be provided for business use, users will install all sorts of software, download insecure browser plugins … you get the picture.
The Groups extension for the monitoring tools helps you enforce your clients’ IT policies. You can build rules and assign rights or limits to various user groups. With the newly released Active Directory integration, it is now much easier to add and remove machines from a group. In addition, any groups of machines in Active Directory will automatically be available as a group in the dashboard. In other words, you can keep track of all your clients’ groups and user rights in one place.
Learn more about creating and managing groups here.
Protecting the IT environment using Thresholds
You can also enforce the IT policy using the Thresholds feature. Let me give you an example of how this works.
A company has a certain threshold setting for hard disk and server space. However, the graphic designer uses a lot of disk space and thus needs to be warned before running out of space. After setting up Thresholds in Panorama9, the graphic designer will receive an email notification when it’s time to clean up to avoid running out of disk space.
It may sound simple, but it avoids frustration and wasted time when users can’t save work because of a full hard disk. Further, you avoid getting help desk tickets when users call because a file can’t be saved.
The API extends your MSP monitoring tools
Some MSPs have expressed the need for a more detailed overview. The dashboards can’t be customized as such, but using the API, you can expand the amount of information your MSP monitoring tools provide.
By integrating with Panorama9’s API, you can export and synchronize data from different applications. This is primarily used for data from SQL or database servers; in essence, you can import data from any application you want to monitor remotely. The API is open to all clients. You can learn more about it here.
I hope this gives you some inspiration for making your MSP monitoring tools even smarter than they are today. Feel free to contact us if you have any questions or feature requests.