In the hectic job of a managed service provider, one failure of the system can cost clients valuable time and money. But MSPs can reduce the chances of this by leveraging cloud tools for task management, customer relationship management, contracts, messaging, and other day-to-day tasks. Here are a few MSP tools for automating and streamlining […]
If you’re developing an web application using authentication or your business uses such a service, you need to be aware of the possible threat of a Replay attack. In Replay attacks, a valid data transmission will be repeated or altered maliciously, which will expose your data to possible theft and corruption. Definitely not something that […]
Patching has a couple of things in common with cutting your fingernails: Both tasks completely lack the entertainment factor and people will turn away from you if you don’t do them on a regular basis. I’ve put my fingers to the keyboard and typed some tips to help you optimize your patching process and release […]
As an administrator or MSP, it’s likely your responsibility to set up new computers. You may have a list of applications that must be installed at a minimum. Knowing if these applications continue to be available can be tricky once the computer is out of your hands and in the hands of its user. And […]
The bad news: All your security spendings are wasted. More and more applications become cloud-based and are often left widely open due to lack of security awareness. The good news: The security levels can be improved dramatically with little effort. Read this simple tip and boost your cloud security knowledge.
Ensuring solid MSP business growth is not always easy. Should you focus on your top line (gross sales, revenue, turnover) or bottom line (net profit, earnings, results) performance or both? Maintaining focus on growing your revenues and your profit is not an easy task. However, it is possible. Here are some tips on how to […]
Just about all companies—no matter size or industry they are in— depend highly on having a trustworthy, working monitoring solution. When IT equipment fails, you need to be sure that you can get things back online quickly and without any loss. It’s a tough lesson when you discover that restoring important company services is impossible. […]